We had a flat tire on a trailer while carrying a Jeep. We ended up at the store on Route 31 in Pennington NJ. They were only open until 5 on Sundays and we got there about 4:30. They stayed late to 5:30 to replace all 4 tires as they were not trailer tires but car tires. We could not beat the service or the price, especially on father's day no less. My new go to for tires as long as I drive.
I dropped a star off my rating because the past few times I've been there the service hasn't been what it was. Still good though.
0/5 stars. Would not recommend.
Now called Mavis Discount Tire. Good staff, wait times are short for walk in customers and the prices are competitive with other tire stores. Better than going to a dealership or hack mechanic.
I wish I could leave 0 stars, honestly. Scratched my wheels when I specifically told them that a special tool was needed to remove lugnuts, did not hand tighten after (again) I specifically asked them to do so. Disappointed with the customer service experience overall. Left feeling like I was swindled out of $1000 for shotty tire work (and they wanted to 'fix' more on the car for even more money!).
Brought two cars in for an oil change, with an appointment. Was told the drop offs go ahead, which means walk-ins go ahead, need to wait 2.5 hours. So what is the policy, first-come-first-serve or appointments....this is not a hard business policy to set.
Update:
They handled my problem quickly and did not try to sell me things I didn't need.
Mavis Discount Tire is a US Car Repair based in Pennington, New Jersey. Mavis Discount Tire is located at 63 NJ-31, Pennington, NJ 08534, USA.
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