HORRIBLE, HORRIBLE, AND HORRIBLE. I was using this dry cleaner primarily due to proximity to my home and the fact that they accepted credit cards for payment, despite warnings from neighbors. I figured all dry cleaners are the same. They damaged and lost a few dress shirts and most recently damaged one of my suits. Apparently, they use a lower end dry cleaning machine that is very bad for wool suits. Not only does it shrink clothes as part of the cleaning process, it also causes stains on suits as it did on my suit and instead of taking care of the problem their machine caused, they blamed it on some padding issue and will not reimburse me for a damaged suit. I will never go there again!!!!
I use this cleaner for my work clothes. The Asian woman who works there is very friendly. She is also accurate in giving me a date when the clothes will be ready. Rush service is available if you need it. They've never wrecked any my clothes yet. I'm happy with them.
The worst dry cleaner! We have been using her for years and not had any problem until she doubled charged my cc. (Her CC machine is old and needs to be updated) I went into the location to resolve the issue with her, I showed her my bank statements with the double charge for dry cleaning. I also had a note from my bank with the double charge and she STILL refused to credit my account. Will never use her again.
I have now used this cleaner for about a year (suits, shirts, pants, and even tailored couple of pants) with great service. Before this cleaner, I used the other close by cleaner that was bit over priced and they didn't accept credit card (really get with the time). The service was great there too but not accepting credit card made me switch to this cleaner which happen to offer better pricing. Overall I recommend this dry cleaner. Try it.
Absolutely ruined my UGG boots and shrunk three sweaters. Took 20 minutes of arguing just to get refunded what we paid to have the boots cleaned. Never again!!!
Custom Cleaners Inc is a US Laundry based in Pennington, New Jersey. Custom Cleaners Inc is located at 800 Denow Rd # P, Pennington, NJ 08534, USA.
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